Returns & Refunds
100% satisfaction guaranteed. If you or your pet are not happy, we will make it right.
30-Day Satisfaction Guarantee
We stand behind every product. If you are not completely satisfied for any reason, contact us within 30 days of receiving your order for a full refund or exchange. No questions asked.
How to Return
- Email us at feedorainfos@gmail.com with your order number and reason for return.
- We will send you a prepaid return label within 24 hours.
- Package the unused product in its original packaging.
- Drop off at any USPS location or schedule a pickup.
- Once we receive your return, your refund will be processed within 3-5 business days.
Refund Policy
- Refunds are issued to the original payment method.
- Processing time is 3-5 business days after we receive your return.
- It may take an additional 5-10 business days for your bank to post the refund.
- Shipping costs are non-refundable unless the return is due to our error.
Damaged or Defective Items
If you receive a damaged or defective product, contact us immediately at feedorainfos@gmail.com with photos. We will send a replacement at no charge and you do not need to return the damaged item.
Questions?
Reach out to us anytime at feedorainfos@gmail.com or visit our Contact page.